Upgrade Your Support

Current plan support not enough? Upgrade anytime.

Premium Support

• ✓ 24/7 phone, email, chat support
• ✓ 2-hour response SLA
• ✓ Priority ticket queue
• ✓ Dedicated Slack/Teams channel
• ✓ Monthly health check calls

$199/month or $1,990/year (save 17%)

Platinum Support

• ✓ Everything in Premium Support
• ✓ 1-hour response SLA
• ✓ Dedicated technical architect
• ✓ Bi-weekly check-in calls
• ✓ Emergency hotline

$399/month or $3,990/year (save 17%)

Enterprise White Glove

• ✓ Everything in Platinum
• ✓ Dedicated success team (3-4 people)
• ✓ Named technical architect (unlimited)
• ✓ 2 on-site visits per year
• ✓ Custom SLA agreements

$5,000/month or $49,900/year (save 17%)

Scale Your Infrastructure

Additional Storage

Additional Bandwidth

Build Exactly What You Need

Hourly Development Rates

• Junior Developer: $45/hour
• Mid-Level Developer: $75/hour
• Senior Developer: $95/hour
• Tech Lead/Architect: $120/hour
• Project Manager: $75/hour
• QA Engineer: $60/hour

Minimum: 20 hours

Fixed-Price Packages

• Small Project - $2,800 (40 hours of development)
• • Custom reports/dashboards (5-7)
  • Simple workflow automation
  • Basic UI customization
  • Timeline: 2-3 weeks
• Medium Project - $5,200 (80 hours of development)
• • Custom module development
  • Complex workflow automation
  • Multiple integrations
  • Advanced reporting (15-20 reports)
  • Timeline: 4-6 weeks
• Large Project - $9,600 (160 hours of development)
• • Multiple custom modules
  • Complex integration project
  • Major platform customization
  • Extensive reporting (30+)
  • Timeline: 8-12 weeks
• Enterprise Project - Starting at $18,000 (320+ hours of development)
• • Major platform extension
  • Multiple system integrations
  • Custom AI/ML development
  • Dedicated team (1-2 months)
  • Timeline: 12+ weeks
• Development Retainers (For ongoing development needs)
• • 20 hours/month $1,400/mo ($70/hour)
  • 40 hours/month $2,600/mo ($65/hour)
  • 80 hours/month $4,800/mo ($60/hour)
  • 160 hours/month $8,800/mo ($55/hour)

Save 10-20% vs hourly rates

Unused hours roll over (1 month)

6-12 month commitment

Connect Your Existing Systems

Simple Integrations - FREE

• ✓ Email (SMTP/IMAP)
• ✓ SSO (Azure AD, Okta)
• ✓ Calendar (Google, Outlook)

Standard Integrations

ERP System Integrations

IoT Platform Integrations

Industrial Systems

 AI & Machine Learning

Coming Q2 2026

Predictive Maintenance AI

• Basic Predictive Maintenance
• • ✓ Equipment failure prediction (24hr, 7d, 30d)
  • ✓ Anomaly detection (99.65% accuracy)
  • ✓ Maintenance schedule optimization
  • ✓ 10 equipment types supported

  FREE - Included in Business & Enterprise plans

• Advanced Predictive Maintenance
• • ✓ Everything in Basic
  • ✓ Custom equipment types (unlimited)
  • ✓ 1-hour, 3-hour forecasts
  • ✓ Root cause analysis
  • ✓ Prescriptive recommendations
  • ✓ Custom model training on your data

$2,500 one-time setup | $199/month inference cost

• Custom AI Agent Development
• • Simple Agent: $2,500   (2-3 weeks)
  • Standard Agent: $5,000   (4-6 weeks)
  • Complex Agent: $10,000  (8-12 weeks)
  • Enterprise Agent: $20,000+ (12+ weeks)
• Monthly Inference Costs:
• • Low usage (<1K/day): $99/month
  • Medium (1K-10K/day): $249/month
  • High (10K-100K/day): $699/month
  • Enterprise (100K+/day): $1,499/month
• Custom ML Model Training
• • Simple Model: $3,800   (2-3 weeks)
  • Standard Model: $7,500   (4-6 weeks)
  • Complex Model: $15,000  (8-12 weeks)
  • Research Project: $35,000+ (12+ weeks)
• Computer Vision Services
• • Object Detection: $6,500   (6-8 weeks)
  • Defect Detection: $9,000   (8-10 weeks)
  • Safety Compliance: $7,500   (6-8 weeks)
  • Custom CV Model: $12,500+ (10+ weeks)

Mobile App Customization

Basic White-Label

• ✓ Your company name
• ✓ Your logo (icon + splash screen)
• ✓ Your primary brand color
• ✓ "Powered by FacilityFlow" mention
• $1,500 one-time setup and $99/month maintenance

Premium White-Label

• ✓ Complete custom branding
• ✓ Custom color scheme (5+ colors)
• ✓ Custom features/screens
• ✓ Your company only (no FacilityFlow)
• ✓ Custom app store listing
• $4,000 one-time setup and $199/month maintenance

Custom Mobile Features

• Custom Form: $600 (1 week)
• Custom Workflow: $1,200 (2 weeks)
• Bluetooth Device Integration: $2,200 (3-4 weeks)
• AR Features: $3,800 (4-6 weeks)
• Voice Commands: $2,800 (3-4 weeks)
• Custom Dashboard: $1,800 (2-3 weeks)

Wearable Integration

• Apple Watch: $3,200 (4-6 weeks)
• Android Wear: $3,200 (4-6 weeks)
• Smart Glasses (Vuzix, etc): $6,500 (8-10 weeks)
• Monthly maintenance: $49-$149/month

Training Services

Live Training for Your Team

Individual Sessions

• • Administrator Training: $150  (2 hours)
  • End User Training: $150  (2 hours)
  • Power User Training: $225  (3 hours)
  • Developer Training (API): $300  (4 hours)
  • Full Day Workshop: $600  (8 hours)
  • Up to 25 people per session
  • Live video or on-site

Training Packages

• Starter Package: 4 sessions (8 hrs)     $500
• Professional Package: 8 sessions (16 hrs)    $900
• Enterprise Package: 16 sessions (32 hrs)   $1,600

Includes recorded sessions and materials

On-Site Training

• Half Day On-Site: $800 + travel  (4 hours)
• Full Day On-Site: $1,200 + travel (8 hours)
• Multi-Day: $1,000 + travel per day

Travel costs: Actual expenses (flight, hotel, meals)

Implementation Services

Professional Implementation Support

Standard Implementation - FREE

Included in your free trial for:

• 1-100 users
• Standard data migration
• Basic configuration
• 2-4 training sessions

Premium Implementation

• Small Project: $2,500 (2-3 weeks)
• Medium Project: $5,000 (4-6 weeks)
• Large Project: $10,000  (8-12 weeks)
• Enterprise Project: $20,000+ (12+ weeks)
• Includes:
• • Complex data migration
  • Workflow customization
  • Multiple system integrations
  • Custom reports/dashboards
  • Extensive training
  • Change management support
  • 30-day post-go-live support

Data Migration Only

• <10K records          $600     (1 week)
• 10K-50K records       $1,500   (2 weeks)
• 50K-100K records      $2,200   (2-3 weeks)
• 100K-500K records     $4,000   (3-4 weeks)
• 500K-1M records       $6,500   (4-6 weeks)
• 1M+ records           $10,000+ (6+ weeks)

We Manage Your Infrastructure

For self-hosted customers who want us to manage it:

Infrastructure Management

• Basic: $750/month
• • ✓ Server monitoring, patches, backups
• Standard: $1,500/month
• • ✓ Everything in Basic
  • ✓ Database admin, performance tuning
• Premium: $2,500/month
• • ✓ Everything in Standard
  • ✓ 24/7 monitoring, disaster recovery
• Enterprise: $5,000/month
• • ✓ Everything in Premium
  • ✓ Dedicated engineer, custom SLA

Additional Managed Services

• Database Administration: $1,200/month
• Disaster Recovery Setup: $3,800 one-time + $2,000/month
• Security Monitoring: $800/month
• Performance Optimization: $600 per session

Security & Compliance

Enhanced Security & Compliance Support

Security Services

• Custom Security Rules: $600 (one-time)
• Penetration Testing: $2,500 (annual)
• Security Audit: $2,000 (annual)
• SIEM Integration: $1,800 (one-time)

Compliance Support

• HIPAA Gap Analysis: $2,000 (2-3 weeks)
• HIPAA Implementation: $6,500 (6-8 weeks)
• SOC 2 Support: $3,800 (4-6 weeks)
• ISO 27001 Support: $5,000 (8-10 weeks)
• GDPR Compliance Review: $2,500 (3-4 weeks)

Advanced Authentication

• Hardware Token Support: $900 (1 week)
• Biometric Auth: $2,200 (2-3 weeks)
• Custom SSO Provider: $1,800 (2 weeks)

Enterprise Features

Scale to Enterprise Level

Multi-Tenant Architecture

• Setup: $5,000 one-time
• Per Additional Tenant: $300 each
• Tenant Management Portal: $3,800 one-time
• Monthly Management: $500/tenant/month

High Availability

• Setup Fee: $2,500 one-time
• Load Balancer: $149/month
• Database Replication: $299/month
• Full HA Setup: $999/month

Multi-Region Deployment

• 2 Regions: $3,500/month + $3,800 setup per region
• 3+ Regions: $6,000/month + $3,800 setup per region

Dedicated Infrastructure

• Small (8 vCore, 32GB): $1,200/month
• Medium (16 vCore, 64GB): $2,200/month
• Large (32 vCore, 128GB): $3,800/month
• Custom Configuration: Contact sales

Consulting Services

Strategic Consulting & Advisory

Consulting Services

• Facility Assessment: $2,000 (2 days)
• Process Optimization: $3,800 (1 week)
• Technology Roadmap: $5,000 (2 weeks)
• Digital Transformation: $12,500 (4-6 weeks)

Expert Hourly Rates

• Senior Consultant: $200/hour
• Subject Matter Expert: $250/hour
• C-Level Advisor: $350/hour
• Minimum: 4 hours

Process Documentation

• Process Mapping: $1,800 (1 week)
• SOP Development (each): $900 (3-5 days)
• Full Process Manual: $5,500 (3-4 weeks)
• Training Materials: $4,000 (2-3 weeks)

ROI Analysis & Business Case

• ROI Analysis: $1,500 (1 week)
• Business Case Development: $2,200 (2 weeks)
• Executive Presentation: $1,800 (1 week)
• Full Package: $4,000 (3 weeks)

Bundled Packages

Save with Package Deals

Starter Success Package

Best for new Starter/Professional plan customers

• Premium Support (1 year):  $1,990
• 4 Training Sessions: $600
• 2 Standard Integrations: $2,400
• Total Value: $4,990
• Package Price: $3,490
• SAVE 30%
  

Business Growth Package

Best for Professional/Business plan customers

• Premium Support (1 year): $1,990
• 8 Training Sessions: $1,200
• 3 Standard Integrations: $4,500
• Custom Development (40 hrs): $2,800
• Total Value: $10,490
• Package Price: $6,990
• SAVE 33%

Enterprise Launch Package

Best for Enterprise customers

• Platinum Support (1 year): $3,990
• Premium Implementation: $10,000
• 5 Integrations: $7,500
• Custom Development (80 hrs): $5,200
• White-Label Mobile: $4,000
• AI Agent (Basic): $2,500
• Total Value: $33,190
• Package Price: $19,990
• SAVE 40%

DISCOUNTS

Save More on Add-Ons

Volume Discounts

• 2-3 add-ons: 10% off
• 4-5 add-ons: 15% off
• 6+ add-ons: 20% off

Annual Prepayment

• Annual payment: 17% off (standard)
• 2-year commitment: 20% off
• 3-year commitment: 25% off

Special Customer Discounts

• Non-profit organizations: 10% off
• Educational institutions: 10% off
• Government agencies: 15% off

How to Order

Easy Add-On Process

1. Choose Your Add-Ons: Browse options and select what you need
2. Get a Quote: Instant quote or schedule consultation
3. Approve & Start: We'll schedule implementation
4. Billed to Your Account: Added to your monthly/annual billing

Contact Information

• 📧 Email: [email protected]  
• 📞 Phone: +1 (555) 123-4567  
• 💬 Live Chat: Available on facilityflow.app  
• 📅 Schedule Call: facilityflow.app/schedule

Response Time: Within 4 hours (business days)