Enterprise-Grade Security for Your Facility Data
FacilityFlow is built from the ground up with security at its core. Bank-level encryption, continuous monitoring, and industry certifications protect your most sensitive facility and maintenance data.
Comprehensive Security at Every Layer
From infrastructure to application, FacilityFlow implements defense-in-depth security across every component of our platform.
Infrastructure Security
Hosted on Microsoft Azure with enterprise-grade infrastructure, geographic redundancy, and 99.9% uptime SLA. Your data never touches shared or insecure environments. Automated daily backups with 30-day retention. Disaster recovery with <4 hour RTO
Application Security
Security is built into every line of code. Regular penetration testing, secure development practices, and continuous vulnerability scanning protect against modern threats. Regular third-party penetration testing. Input validation and parameterized queries. Security headers (HSTS, CSP, XSS, CSRF protection)
Data Security
Your data is encrypted everywhere—at rest, in transit, and in use. Military-grade encryption ensures your facility information remains confidential. AES-256-GCM encryption at rest. PBKDF2-SHA256 password hashing.
Access Security
Granular access controls ensure the right people have the right access. Multi-factor authentication and single sign-on protect against unauthorized access.
Bank-Level Encryption Standards
Your facility data is protected with the same encryption standards used by banks and government agencies.
Data at Rest
Every byte of your data stored in FacilityFlow databases is encrypted using AES-256-GCM, the gold standard for data encryption trusted by governments and financial institutions worldwide. File storage encryption for attachments. Backup encryption with separate keys and secure key rotation every 90 days.
Data in Transit
All data moving between your devices and FacilityFlow servers is protected with TLS 1.3, the latest and most secure transport encryption protocol. HTTPS enforced on all endpoints with perfect Forward Secrecy (PFS) and certificate pinning on mobile apps
Enterprise Key Management
FacilityFlow uses Hardware Security Modules (HSM) for cryptographic key management, ensuring your encryption keys are never exposed: Azure Key Vault integration, FIPS 140-2 Level 3 certified HSMs, Automatic key rotation, Customer-managed keys available (Enterprise tier)
Zero Trust Access Architecture
Every access request is verified, every session is monitored, and every action is logged.
Multi-Factor Authentication
Description: Protect accounts with something you know (password) and something you have (authenticator app, SMS, security key). MFA is available for all users and required for admins.
Single Sign-On (SSO)
Seamlessly integrate with your existing identity provider. Support for Azure AD, Okta, Google Workspace, and any SAML 2.0 or OIDC-compliant IdP.
Role-Based Access Control
Define precisely what each user can see and do. 12 built-in roles plus unlimited custom roles ensure least-privilege access across your organization.
Row-Level Security
Control data visibility at the record level. Technicians see only their assigned work orders. Managers see their team's data. Executives see everything.
Session Management
Automatic session timeouts, concurrent session limits, and the ability to remotely terminate sessions. Users can view and manage their active sessions.
Complete Audit Trail
Every login, every action, every change is logged with tamper-evident audit trails. 365-day retention with export capabilities for compliance requirements.
24/7 Security Operations
Our security team never sleeps. Continuous monitoring, automated threat detection, and rapid incident response protect your data around the clock.
Continuous Monitoring
Real-time monitoring of all systems, networks, and user activities. Automated alerts for suspicious patterns.
Threat Detection
AI-powered anomaly detection identifies potential threats before they become breaches. Integration with global threat intelligence feeds.
Rapid Response
Automated containment of detected threats. Security team engagement within 15 minutes for critical alerts.
Incident Management
Structured incident response process following NIST guidelines. Customer notification within 24 hours for any data-impacting incidents.
Independently Verified Security
Don't just take our word for it. Independent auditors verify our security controls annually.
Security Questions Answered
Ready to See Our Security in Action?
Request a security-focused demo or download our complete security documentation package.