Meet MIRA.
The world's first Digital Facility Manager — and the only one who never sleeps, never forgets, and gets smarter every night. MIRA is not a chatbot. She's not a set of bots. She's one unified intelligence that sits inside FacilityFlow and runs your facility operations autonomously — predicting failures, managing SLAs, escalating vendors, tracking compliance, and briefing your team every morning. She connects to your existing CMMS in 48 hours. No data migration. No IT project. She simply starts working.
What MIRA Does While Your Team Focuses on What Matters
Every day, without being asked. Here's MIRA's schedule.
Morning Briefing delivered
Your personalised briefing arrives — overnight alerts, SLA status across all sites, and the work orders MIRA raised while you were asleep. Your team walks in informed, not scrambling.
Workload rebalanced
MIRA reviews technician workload against the day's work order backlog. Re-assigns 3 jobs to avoid an SLA breach. WhatsApp updates sent to affected technicians automatically.
Failure predicted — PM raised
HVAC unit showing vibration anomaly — predicted failure risk in 9 days. MIRA raises a PM work order and adds it to the week's schedule before you've had lunch.
Vendor escalated automatically
A vendor response for a critical WO is 6 hours overdue. MIRA escalates to the vendor account manager and cc's your FM lead — without you having to notice.
End-of-day compliance sweep
Two permits expire tomorrow — renewal alerts sent. ESG data logged for the day. Compliance tracker updated with today's permit activity.
Nightly self-learning run
MIRA validates today's predictions against actual outcomes. Accuracy improves. Tomorrow's briefing will be sharper than today's.
One Intelligence. 23 Specialist Capabilities.
Think of MIRA as the head of facility operations — and her 23 agents as her specialist team. Each agent is trained for a specific domain. Together, they run your facility 24 hours a day.
Supervisor Agent
autonomous
The Supervisor Agent is the first point of contact for every user request. Using natural language processing, it analyzes incoming messages to identify intent, urgency, and routes them to the appropriate specialized agents.
Meet AgentWork Order Agent
maintenance
Automatically converts maintenance issues and sensor anomalies into formatted work orders. It matches and assigns the jobs to available technicians based on skills, parts, and travel routes.
Meet AgentCompliance Guardian Agent
safety
Ensures audits are clean and permits are updated. It continuously monitors safety checkpoints, ESG data logs, and training certificate expiries, notifying the team of required actions.
Meet AgentPredictive Maintenance Agent
intelligence
Integrates with IoT vibration, temperature, and electrical load sensors to detect abnormal patterns. It forecasts equipment failures weeks in advance and triggers preventive work orders before breakdown.
Meet AgentThe difference isn't features. It's who does the work.
Every CMMS on the market gives your team tools. FacilityFlow with MIRA gives your team a colleague who uses those tools — automatically, accurately, and around the clock.
| Feature | Traditional CMMS | FacilityFlow + MIRA |
|---|---|---|
| Request Handling & Routing | Manual dispatching (12-24 hours delay) | ✓ Autonomous routing (seconds) |
| Work Assignment | Manual scheduler coordination | ✓ AI skill-based matching |
| Maintenance Strategy | Reactive or calendar-based schedules | ✓ Predictive anomalies (IoT) PM |
| SLA Escalations | Manual tracking, high breach rates | ✓ Auto vendor alerts before breach |
| Compliance Audits | Manual spreadsheet tracking | ✓ Continuous checks & auto-renew alerts |
| Operations Coverage | Business hours only | ✓ 24/7/365 autonomous operations |
MIRA Acts. But She Knows When to Ask.
MIRA operates with a confidence threshold. When she's over 80% confident an action is correct — she acts. Below 80%, she flags it and asks a human to decide. This is not a limitation. It's how trust is built. Every decision MIRA makes is logged, explainable, and auditable. Your governance stays intact. Your team stays in control.
Observe
MIRA reads all live CMMS data, IoT sensors, SLA timers, and vendor activity in real time — continuously, across every site.
Analyse
She applies 23 specialist AI models to identify risks, opportunities, and required actions — ranked by urgency and confidence.
Act — or Escalate
Above 80% confidence — MIRA acts autonomously. Below 80% — she flags it for human decision. Every action is logged, explainable, and auditable.
MIRA's Quantifiable Impact
Proven performance across 250+ facility sites in 90 days.
Breakdowns
Reduction in unplanned equipment breakdowns
SLA Adherence
Maintained autonomously by MIRA
Weekly Saved
Time recovered per operations manager
Budget Savings
Direct maintenance cost reduction
Based on 2024 customer deployments across manufacturing, commercial real estate, and healthcare.
Ready to Transform Your Facilities Operations?
Book a 30-minute live demo. We'll show MIRA running your type of facility operations — in real time, on your data.
Start Free Trial
- 14-day trial, no credit card required
- Full feature access
- Import your documents
- Cancel anytime
Schedule a Demo
- Personalized 30-minute walkthrough
- See features relevant to your team
- Ask questions live
- No pressure, just information
G2 Rating: 4.8/5 stars from 250+ reviews