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AI-ENABLED SMART FM FOR COMMERCIAL REAL ESTATE

Tenants Happy. Energy Costs Down. Every Building Compliant.

Managing a commercial real estate portfolio means juggling tenant SLAs, energy benchmarks, statutory compliance, and contractor performance — across dozens of buildings. MIRA handles the intelligence and the actions. Your team handles the relationships.

95%+ SLA compliance rate
15-25% energy cost reduction
Audit-ready every day

0%

SLA Compliance Rate

0-25%

Energy Cost Reduction

-70%

Downtime Cut

What's eroding your portfolio's performance — and your tenant relationships.

Tenant SLAs are slipping — and tenants notice before you do.

Without real-time monitoring, SLA breaches reach tenants first. Every missed response time is a lease renewal conversation that goes the wrong way.

Energy costs across the portfolio are out of control.

Without asset-level benchmarking, you can't identify which buildings are underperforming — or why. Sustainability targets remain aspirational.

Compliance is a building-by-building fire drill.

Permits expire. Certificates lapse. Contractor insurance lapses. Without automated tracking, your compliance manager is permanently reactive.

Your FM contractors aren't performing — but you can't prove it.

Without data-backed vendor scorecards, SLA negotiation at renewal is based on relationships, not performance.

FacilityFlow Solves This

Never miss a tenant SLA again.

MIRA monitors every open work order against its SLA clock, across every building in your portfolio. She escalates to the right manager 4+ hours before any breach — before the tenant notices.

Cut energy costs portfolio-wide.

MIRA benchmarks every building's energy consumption against ASHRAE and ENERGY STAR standards, identifies HVAC and lighting waste at the asset level, and recommends specific corrective actions.

Compliance on autopilot across every building.

47 compliance checkpoints run every day across your entire portfolio — permits, certificates, contractor insurance, fire safety, statutory deadlines. MIRA alerts the right person with tiered warnings before anything expires.

Accountability for every contractor.

MIRA scores every vendor on SLA compliance, defect rates, response time, and cost-efficiency. When a contractor underperforms, MIRA flags it — with data — before contract renewal.

Tenant experience that drives retention.

MIRA's tenant portal lets occupants raise service requests, track status, and review SLA performance. When a request is raised, MIRA triages and assigns automatically. Tenants see fast responses. You see the data.

See How It Works

Key Outcomes

What FacilityFlow delivers for the commercial real estate sector.

SLA Monitor (24/7)

Every tenant work order tracked against response and resolution SLA

95%+ SLA Rate

Energy Optimisation

Per-building ASHRAE benchmarking. HVAC and lighting waste identified.

15-25% Saved

Compliance Guardian

Permits, contractor certs, fire safety, statutory deadlines — all monitored daily

100% Audit-Ready

Vendor Performance Intelligence

SLA tracking, penalty calculation, performance scoring per contractor

Continuous Scoring

Tenant Experience Portal

Self-service request portal with real-time status visibility

Self-Service

Predictive Failure Detection

Critical building systems (lifts, HVAC, chillers) flagged before failure

70% Fewer Faults

Carbon Footprint (ESG)

Scope 1, 2, 3 tracked automatically. ESG reports generated on demand.

Automated ESG

Budget Forecasting

12-month Opex/Capex forecast per building and portfolio

12m Forecast

Commercial Real Estate Results

Outcomes achieved across MIRA-monitored CRE portfolios

0%

Fewer breakdowns

Within 90 days of deployment

0%+

SLA compliance

Across all tenant-facing work orders

15-25%

Energy savings

From asset-level waste optimization

0 hours

To go live

On your first building

Based on 2024 customer survey of 250+ companies

Tenant Retained — 95%+

Protect your tenants. Reduce your costs. Sleep soundly.

Schedule a CRE-specific demonstration of our tenant portal, energy analytics, and automated compliance calendars.