How FacilityFlow Stacks Up Against IBM Maximo, SAP, eMaint & Others

See the real costs of facility management software—including hidden fees, implementation, and long-term total cost of ownership. The numbers speak for themselves.

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The Truth About Facility Management Software Costs:

Traditional Per-User Model (100 users):

  • IBM Maximo: $180,000/year + $50K setup = $590,000 over 3 years
  • SAP EAM: $144,000/year + $75K setup = $507,000 over 3 years
  • Archibus: $96,000/year + $30K setup = $318,000 over 3 years
  • eMaint: $84,000/year + $15K setup = $267,000 over 3 years

FacilityFlow Resource-Based Model (unlimited users):

  • Professional Plan: $8,388/year + $0 setup = $25,164 over 3 years

YOU SAVE: $241,836 - $564,836 over 3 years

That's 90-95% in savings!

Side-by-Side Comparison

TABLE 1: PRICING COMPARISON (100 Users)

 Cost Component

IBM Maximo

SAP EAM

Archibus

eMaint

Fiix

FacilityFlow

Per User/Month

$150

$120

$80

$70

$55

$0

Monthly Total

$15,000

$12,000

$8,000

$7,000

$5,500

$699

Annual Cost

$180,000

$144,000

$96,000

$84,000

$66,000

$8,388

Setup Fee

$50,000+

$75,000+

$30,000

$15,000

$5,000

$0

Implementation

6-12 mo

9-18 mo

4-8 mo

2-4 mo

4-8 wk

2-6 wk

Training Cost

$20,000+

$30,000+

$10,000

$5,000

$3,000

Included

Mobile Apps

$5,000/mo

Included

$2,500/mo

Included

$1,000/mo

Included

Annual Maint.

22%

22%

18%

15%

18%

Included

Year 1 Total

$290,000

$321,000

$166,000

$123,000

$90,000

$8,388

3-Year TCO

$590,000

$507,000

$318,000

$267,000

$207,000

$25,164

Savings Summary (100 Users, 3 Years)

  • vs IBM Maximo: Save $564,836 (96%)
  • vs SAP EAM: Save $481,836 (95%)
  • vs Archibus: Save $292,836 (92%)
  • vs eMaint: Save $241,836 (91%)
  • vs Fiix: Save $181,836 (88%)

TABLE 2: FEATURE COMPARISON

Feature Category

IBM Maximo

SAP EAM

Archibus

eMaint

FacilityFlow

Core CMMS

✅

✅

✅

✅

✅

Asset Management

✅

✅

✅

✅

✅

Work Orders

✅

✅

✅

✅

✅

Preventive Maint.

✅

✅

✅

✅

✅

Mobile Apps (iOS/Android)

$50/user

✅ Limited

$25/user

✅

✅ Full

Offline Mode

Partial

✅

✅

IoT Integration

$100K+ add-on

$75K+ add-on

Add-on

Limited

✅ Included

AI Predictive Maint.

$150K+ add-on

$200K+ add-on

✅ Included (Q2 2026)

Energy Management

Add-on

Add-on

Add-on

✅ Included

Visitor Management

Add-on

✅ Included

Space Management

Add-on

✅

✅

✅ Included

QR/RFID

Add-on

Add-on

Add-on

✅

✅ Included

Custom Dashboards

Limited

✅

Limited

✅

✅ Unlimited

API Access

Limited

✅

Limited

✅

✅ Full REST API

Multi-Language

✅

✅

✅

Partial

✅

Cloud/SaaS

✅

✅

✅

✅

✅

On-Premise

✅

✅

✅

✅ Enterprise

White-Label

✅ Business+

Legend

  • ✅ = Included in base price
  • â = Included but limited functionality  
  • Add-on = Available for additional cost
  • ❌ = Not available

TABLE 3: SUPPORT COMPARISON

Support Aspect

IBM Maximo

SAP EAM

Archibus

eMaint

FacilityFlow

Email Support

Premium pkg

Premium pkg

✅

✅

✅ All Plans

Phone Support

Premium pkg

Premium pkg

Bus. hrs

Bus. hrs

✅ Business+

24/7 Support

$25K/year

$30K/year

$10K/year

✅ Enterprise

Live Chat

✅

✅ Professional+

Response Time SLA

24-48 hrs

24-48 hrs

8 hrs

4 hrs

2 hrs (Enterprise)

Dedicated Manager

Enterprise

Enterprise

Enterprise

✅ Business+

Implementation

Paid

Paid

Paid

Paid

Included in Trial

Training

$200/hr

$250/hr

$150/hr

$100/hr

Included

Documentation

✅

✅

✅

✅

✅

Video Tutorials

Limited

Limited

Limited

✅

✅ 50+ videos

Community Forum

✅

✅

✅

✅

Legend

  • ✅ = Included in base price
  • â = Included but limited functionality  
  • Add-on = Available for additional cost
  • ❌ = Not available

TABLE 4: PRICING MODEL COMPARISON

Aspect

Traditional Per-User

FacilityFlow Resource-Based

Base Model

Cost per user per month

Fixed cost based on server resources

User Limits

Pay for each user license

Unlimited users included

Scaling Cost

Increases linearly with users

Fixed until resource upgrade needed

Predictability

Hard to forecast (user changes)

Highly predictable

Budget Impact

Major expense when team grows

Minimal impact when team grows

Adoption Barriers

Users hesitant to add accounts

No barriers—add everyone

Example (50 users)

50 × $100 = $5,000/month

$699/month (Professional)

Example (100 users)

100 × $100 = $10,000/month

$699/month (same plan)

Example (200 users)

200 × $100 = $20,000/month

$699/month (same plan)

Cost Increase

4x increase when doubling users

0% increase when doubling users


Real-World Cost Scenarios

Scenario 1: Small Manufacturing Company

Profile:

  • 3 facilities
  • 50 employees
  • 200 assets
  • 150 work orders/month

Traditional Software (eMaint):

  • 50 users × $70/user = $3,500/month
  • Annual: $42,000
  • Setup: $15,000
  • Training: $5,000
  • Year 1 Total: $62,000
  • 3-Year TCO: $141,000

FacilityFlow:

  • Starter Plan: $399/month
  • Annual (17% discount): $3,990
  • Setup: $0
  • Training: Included
  • Year 1 Total: $3,990
  • 3-Year TCO: $11,970

Savings: $129,030 over 3 years (91%)

Scenario 2: Healthcare System

Profile:

  • 8 hospitals
  • 250 staff (managers, technicians, vendors)
  • 2,000+ assets
  • 1,500 work orders/month

Traditional Software (IBM Maximo):

  • 250 users × $150/user = $37,500/month
  • Annual: $450,000
  • Setup: $75,000
  • Training: $30,000
  • Mobile licenses: $12,500/month = $150,000/year
  • Year 1 Total: $655,000
  • 3-Year TCO: $1,505,000

FacilityFlow:

  • Business Plan: $1,299/month
  • Annual (17% discount): $12,990
  • Setup: $0
  • Training: Included
  • Mobile: Included
  • Year 1 Total: $12,990
  • 3-Year TCO: $38,970

Savings: $1,466,030 over 3 years (97%)

Scenario 3: School District

Profile:

  • 15 schools
  • 120 maintenance staff + 50 administrators
  • 3,000+ assets
  • 800 work orders/month

Traditional Software (Archibus):

  • 170 users × $80/user = $13,600/month
  • Annual: $163,200
  • Setup: $40,000
  • Training: $15,000
  • Year 1 Total: $218,200
  • 3-Year TCO: $528,600

FacilityFlow:

  • Business Plan: $1,299/month
  • Annual (17% discount): $12,990
  • Setup: $0
  • Training: Included
  • Education Discount (10%): -$1,299
  • Final Annual: $11,691
  • Year 1 Total: $11,691
  • 3-Year TCO: $35,073

Savings: $493,527 over 3 years (93%)

Scenario 4: Government Agency

Profile:

  • 25+ facilities
  • 400 users (staff, contractors, vendors)
  • 5,000+ assets
  • 3,000 work orders/month

Traditional Software (SAP EAM):

  • 400 users × $120/user = $48,000/month
  • Annual: $576,000
  • Setup: $100,000
  • Training: $40,000
  • Customization: $50,000
  • Year 1 Total: $766,000
  • 3-Year TCO: $1,828,000

FacilityFlow:

  • Enterprise Plan: $2,499/month
  • Annual (17% discount): $24,990
  • Setup: $0
  • Training: Included
  • Government Discount (15%): -$3,749
  • Final Annual: $21,241
  • Year 1 Total: $21,241
  • 3-Year TCO: $63,723

Savings: $1,764,277 over 3 years (97%)

The Hidden Costs Nobody Talks About

Traditional software vendors advertise their per-user pricing, but the real costs are much higher. Here's what they don't tell you.


Hidden Cost

IBM Maximo

SAP EAM

FacilityFlow

Implementation/Setup

$50,000-$200,000

$75,000-$300,000

$0 (Included)

Data Migration

$25,000-$100,000

$30,000-$150,000

$0 (Included)

Customization

$200-$350/hour

$250-$400/hour

$45-$120/hour

Integration (per system)

$15,000-$50,000

$20,000-$75,000

$2,500-$7,500

Training (per session)

$2,000-$5,000

$2,500-$6,000

$0-$150

Annual Maintenance

22% of license

22% of license

Included

Version Upgrades

$25,000-$100,000

$30,000-$150,000

$0 (Auto)

Mobile Licenses

$25-$50/user/mo

Included*

Included (Full)

IoT/Sensor Integration

$75,000-$150,000

$100,000-$200,000

Included

AI/ML Add-ons

$100,000-$250,000

$150,000-$350,000

Included (Q2 2026)

Premium Support

$20,000-$50,000/yr

$25,000-$60,000/yr

$0-$2,388/yr

Consultant/Partner Fees

$200-$350/hour

$250-$400/hour

Not Required

Total Hidden Costs Example (100 users, 3 years):

  • IBM Maximo: ~$400,000-$800,000 in additional costs
  • SAP EAM: ~$500,000-$1,000,000 in additional costs
  • FacilityFlow: $0-$15,000 (optional add-ons only)

How Can We Offer This Price?

Modern Architecture

We built FacilityFlow on proven open-source technology (Frappe/ERPNext), eliminating massive licensing fees that legacy vendors pass on to customers. No proprietary database costs, No expensive middleware, Cloud-native design, Modern, efficient codeThis alone saves 40-50% vs. legacy systems.

India-Based Development

Our development team is in India, where talented engineers cost 60-70% less than US/European developers—without sacrificing quality. $30-$84/hour vs $200-$400/hour, Same high standards, 24/7 support coverage, Rapid development cycles. We pass these savings to you.

Resource-Based Model

By charging for resources instead of users, we eliminate the expensive sales tracking, license management, and compliance systems that per-user vendors need. No complex licensing audits, No user tracking overhead, Simpler billing systems, Lower administrative costs Plus, unlimited users mean happier customers who renew longer.

Return on Investment Analysis

ROI Calculation (200 Users, 3 Years)

Current State (No CMMS):

Annual Costs:

  • Reactive maintenance: $500,000
  • Unplanned downtime: $300,000
  • Manual processes: $150,000
  • Compliance fines: $50,000
  • Excess inventory: $100,000
  • Total: $1,100,000/year**

With IBM Maximo:

  • Software Costs (3 years): $800,000
  • Efficiency Gains: -$330,000/year = -$990,000
  • Net Cost: -$190,000 over 3 years
  • ROI: 24%

With FacilityFlow:

  • Software Costs (3 years): $38,970
  • Efficiency Gains: -$330,000/year = -$990,000
  • Net Savings: $951,030 over 3 years
  • ROI: 2,440%

Visual ROI Comparison

  • IBM Maximo: 24%
  • SAP EAM: 18%
  • Archibus: 45%
  • eMaint: 78%
  • FacilityFlow: 2,440%

Switching from Your Current System

We make migration easy with zero downtime and minimal disruption.

Assessment (Week 1)

Review current system and data • Identify custom workflows • Plan migration strategy • Set go-live date Cost: Included in trial

Data Migration (Week 2-3)

Export data from old system • Clean and format data • Import into FacilityFlow • Validate accuracy Cost: Included in trial

Configuration (Week 3-4)

Set up workflows • Configure dashboards • Create user accounts • Set permissions Cost: Included in trial

Step 4: Training (Week 4-5)

Train administrators • Train end users • Create documentation • Record sessions Cost: Included in trial

Step 5: Go-Live (Week 6)

Final data sync • Switch to production • Monitor performance • Provide support Cost: Included

What Customers Say About Switching

Hear from teams using Docmet every day

We spent $185,000/year on Maximo for 140 users. After switching to FacilityFlow, we're paying $12,990/year. Same features, better mobile apps, and actual human support. Best decision we've made. Savings: $172,010/year (93%)
RM
Robert Martinez
VP Facilities
National Retail Chain1000+ employees

Risk Comparision

Risk Assessment: Traditional vs FacilityFlow

COMPETITORS
Traditional Software
FacilityFlow
Contract Lock-In
3-5 year contracts
Month-to-month or annual
Cost Escalation
5-10% annual increases
Fixed pricing, optional upgrades
Hidden Fees
High risk (many add-ons)
Zero risk (transparent pricing)
Implementation Failure
40-60% projects over budget/late
<5% issues (simple setup)
User Adoption
Low (expensive per user)
High (unlimited users)
Vendor Dependence
Proprietary lock-in
Open-source foundation
Data Portability
Difficult/expensive
Easy export anytime
Support Quality
Varies, often paid extra
Included, highly rated
Technology Obsolescence
Legacy systems aging
Modern, cloud-native
Total Cost Overruns
2-3x initial quote
Rare (transparent pricing)

Common Questions About Switching

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