What Our Customers Say

Honest feedback from facility managers, operations directors, and maintenance teams using FacilityFlow every day.

What Our Customers Say

Rating Breakdown

Rating Distribution

5 Stars: ████████████████████████ 72% (610 reviews)

4 Stars: ██████████ 18% (152 reviews)

3 Stars: ███ 7% (59 reviews)

2 Stars: █ 2% (17 reviews)

1 Star : ░ 1% (9 reviews)


Category Scores

Ease of Use:           ★★★★★  4.9/5

Value for Money:       ★★★★★  4.8/5

Customer Support:      ★★★★★  4.9/5

Implementation:        ★★★★☆  4.6/5

Feature Set:           ★★★★★  4.8/5

Mobile App:            ★★★★★  4.7/5

Reporting & Analytics: ★★★★★  4.8/5

Featured Reviews

We evaluated 8 different CMMS platforms before choosing FacilityFlow. The difference was night and day. Within 3 weeks of implementation, our team was fully trained and productive.The AI predictive maintenance feature alone has saved us from 4 major equipment failures that would have cost us over $200K in downtime. Our OEE improved from 74% to 88% in the first year.What I appreciate most is the transparent pricing. We were quoted $180K annually from IBM Maximo for similar features. FacilityFlow costs us $28K—same features, better support, 85% savings.
DC
David Chen
Facilities Director
Apex Manufacturing Solutions201-500 employees employees
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